Festival workflow: release to gates to wrap
Festival ticketing should support release planning, multi-day admissions, exception handling at gates, and workforce handoff — especially when volumes spike across the first arrival window.
- Plan release waves, passes and timed entry with ops visibility; configure add-ons only for supported event and fulfilment models before marketing announces onsale dates.
- Prepare gate lanes, scan rules, and ingress reporting for high-volume arrival windows.
- Connect staffing and credential readiness to expected attendance and gate pressure.
- Support structured show-day triage when scan exceptions or guest issues appear across multiple gates.