Complimentary Tickets And Holds Register
Control complimentary allocations, sponsor holds and production holds with this editable Complimentary Tickets And Holds Register. Commercial and ticketing teams complete Event Setup, define Approval Limits, then record each request in Comps and Holds while Summary tracks requested, issued, redeemed and unused quantities. It is a manual comps-and-holds register only — not a pricing workbook, registration checklist or live ticket-inventory integration.
Browse event revenue resources
- Format
- XLSX
- Difficulty
- Advanced
- Time
- 45 min
- Stage
- Plan → Build
What this resource helps you do
- Capture the essential complimentary tickets and holds register inputs in one place
- Hand off a consistent template across event revenue owners
- Reduce last-minute gaps before the plan milestone
- Track statuses, owners, and follow-ups across the full planning cycle
- Export a shareable view for stakeholders and suppliers
When to use this resource
- When sponsor, production, artist or staff complimentary allocations are requested
- Before each price phase when unused holds must be reviewed for release
- After the event when reconciling final issued and redeemed allocations
What is included
- complimentary-tickets-and-holds-register.xlsx
- XLSX download package
- Instructions: Guidance to define limits, record requests, track issue and release, and reconcile after the event.
- Event Setup: Shared event, venue, capacity and currency inputs that frame allocation control.
- Comps and Holds: One row per complimentary allocation or hold request with status and release tracking.
- Approval Limits: Category quantity and value thresholds with approval roles and release rules.
- Summary: Comps and holds utilisation metrics including requested, issued, redeemed and unused totals.
Information required before starting
- Event capacity and commercial context from Event Setup
- Allocation categories with quantity limits and approval roles
- Each requestor, beneficiary, ticket tier, quantity, reason and approver
What you produce
- Comps and holds request register
- Category approval-limit rules
- Utilisation summary for requested, issued, redeemed and unused quantities
Who this is for
This resource is designed for Event organisers who need a practical, reusable document for event revenue.
sponsorship manager
Records contracted sponsor complimentary allocations and release timing against commercial commitments.
event organiser
Controls overall complimentary and hold volume against capacity and approval rules.
finance lead
Reviews utilisation and capacity impact of unpaid allocations across price phases.
Event-type use cases
live music
Manages production, artist and sponsor holds against limited sellable capacity.
conference
Tracks complimentary and held registrations that must release before ticket phases close.
festival
Coordinates multi-category comps and holds across large guest and production lists.
How to use this resource
- 1
Complete Event Setup
Enter event name, venue, dates, currency and capacity so Summary can assess capacity impact.
- 2
Set Approval Limits
Define category limits, approval roles and release rules for sponsor, production, artist, staff and accessibility allocations.
- 3
Record each request
Add one Comps and Holds row per request with requestor, beneficiary, ticket tier, quantity, reason and approver.
- 4
Track issue and redemption
Update issue, redemption and release status as tickets move from held to issued or released.
- 5
Review unused holds
Use Summary before each price phase and after the event to release unused holds and reconcile finals.
Common mistakes to avoid
- Treating this as a ticket pricing or tier workbook — Keep comps and holds here; manage sellable price tiers and forecasts in their dedicated revenue workbooks.
- Expecting live ticket-inventory integration — Update quantities and status manually; sync any ticketing-system changes through your own process.
- Issuing holds without category approval limits — Complete Approval Limits for each category before accepting material allocation requests.
Download files
Unlock this resource above to download every included file. Companion files do not need a separate form.
Complimentary tickets and holds register — editable XLSX
Editable Excel workbook with Instructions, Event Setup, Comps and Holds, Approval Limits and Summary sheets for controlling complimentary allocations and holds.
When to choose it: Use as the working register for comps, sponsor holds and production holds before each price phase.
Take this workflow into EventSuite
Replace manual files with live event operations connected across ticketing, vendors, marketing, and reporting.
Event management
Run events end-to-end from brief to post-event reporting.
Ticketing
Sell tickets, manage admissions, and connect sales to event operations.
RSVP
Manage invitations, confirmations, and attendance planning.
Payments
Process payments securely and manage cashflow.
Venue management
Manage space bookings, floor plans, and venue operations.
Venue booking management
Connect enquiries, holds, contracts, deposits, and operations handoff.
Frequently asked questions
Frequently Asked Questions
Does this integrate with a live ticketing inventory?+
No. It is a manually maintained allocation register. Update issue and release status yourself and sync any ticketing-system changes separately.
Is this a pricing or registration workbook?+
No. It controls complimentary allocations and holds only. Use dedicated pricing and registration resources for those workflows.
Which sheets control complimentary allocations, ticket holds and approval limits?+
Instructions, Event Setup, Comps and Holds, Approval Limits and Summary.
When should unused holds be released?+
Release them at the agreed commercial deadline after checking approved allocations and unresolved requests. Record release so availability is not overstated.